Shipping and Delivery Policy

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to a number of customers across the world. We provide the very highest levels of customer service and responsiveness all times. 

The time frame for order delivery is divided into two parts: 

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to our Chinese manufacturer for dispatch within 48 hours after order confirmation. Our manufacturer process the orders, which takes an additional 2–5 days. 
  • Shipping time: This refers to the time it takes for your order to be shipped from our manufacturing warehouse to its destination: you. Shipping to the US, Canada, Australia and Europe usually takes 20 working days. Shipping to countries outside of these zones usually takes 40 working days. 
     
    All orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 10 and 40 days to arrive at their destination, but can take longer from time to time. Please allow up to 20 business days for delivery to a US address, and up to 35 business days for delivery to a non-US address. Note that for some countries, shipping may take longer than estimated. 
  • Orders can be shipped to only one address.  To ship to multiple addresses, you will need to place a separate order for each address.

    We ship worldwide via our registered logistics networks. 

 

SHIPPING OPTIONS

FREE SHIPPING

From time to time, Crafts Ninja offers free shipping on select items. When free shipping is available for an order, Economy (see below) is the method of shipment. Note some items are not eligible for Free Shipping promotions.

ECONOMY

Our value shipping option. Orders are typically shipped from our warehouse using USPS First Class or UPS SurePost. In both methods, packages are delivered by your local US Post Office carrier during their operating times. Order typically arrive in several days, but can take up to two weeks (four weeks for Alaska and Hawaii). Please note Economy orders are not insured.

ESTIMATED DELIVERY TIMES

USA,UK,AU,CA:  10-15 business days (20-25 days from order date) 

ALL EUROPE :  13-22 business days (25-35 days from order date)

REST OF THE WORLD :  17 -25 business days (30-40 days from order date)

The2022Store is not responsible for lost packages for which delivery confirmation is provided by the carrier.

If you would like to ask more questions about shipment and delivery please contact us at adam@the2022store.com